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Agent Customer Service Germany

Location
Frankfurt am Main, Hessen
Job Type
Permanent
Posted
3 Sep 2022
TASK RESPONSIBILITIES:

Follow Up customer requests after offer is made through our reservation system
Be responsible for all monthly allotment bookings
Ensure booking updates are entered correctly in our system
coordinate shipments with our compliance department
Independently prepare reservations for small cargo
Inform our customers about flight updates, changes and cancellation
Perform as first contact person for our customers
Work closely with colleagues from different departments to meet customer needs

ESSENTIAL REQUIREMENTS FOR THE POSITION:

Secondary technical education or accomplished apprenticeship with focus on logistics or any other relevant field
First work experience is considered as an advantage
Strong written and oral communication skills in German and English
Feeling comfortable to work in a team as well as autonomously
Ability to plan and prioritize work
Proficiency in MS Office

WORKING CONDITIONS:

Diversified job in an exciting and growing industry
Open door policy
30 days of annual vacation, vacation allowance and 13-month salary
Highly motivated and dynamic Team
Certificate of good conduct is required
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Details

  • Job Reference: 703319204-2
  • Date Posted: 3 September 2022
  • Recruiter: Cargolux
  • Location: Frankfurt am Main, Hessen
  • Salary: On Application
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent