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CRM Project Manager

Remote Working
Remote Working
£55,000 to £70,000
Job Type
8 Sep 2022

CRM project Delivery Manger 70k- remote working , 2 year fixed term contract

My UK wide charity are looking for a hands-on delivery project manager to deliver an MS Dynamics project.

About this job

Please note this is a 2-year fixed term contract.

The charity is going through an exciting and vital data and technology transformation including making a significant investment into a programme of work.

Delivering joined up systems and data architecture to really understand and maximize the potential of the data we hold and replace their existing CRM with MS Dynamics.

The CRM Project Manager is integral to this complex and transformative project. You'll have overall responsibility for the technical delivery of the solution including CRM and related data and communication management technologies, ensuring they are delivered on time and on budget.

Responsibilities will include (but not limited to):

  • Leading the development and management of relevant project governance and operational processes and related documentation


  • Developing and continuously maintaining a project plan across the full scope of deliverables as identified in the PID and determine, secure and monitor the resource needed to deliver the project.
  • Coordinating and managing execution the delivery implementation work packages, coordinating all resources internally and externally in their delivery.
  • Providing regular progress updates to the project board and alert more urgent issues.
  • Supporting and backing up the Solution Lead by developing and maintaining an in-depth knowledge of user requirements.
  • Liaising with related projects (activities) and respective project managers to ensure all dependencies are fully identified and managed between projects.
  • Leading on developing a project communication and stakeholder engagement plan and prepare relevant communications.

And also playing a pivotal role in understanding the organisational value and priority of what they are requesting. Working with cross-functional teams to manage and support development, testing and delivery of the solutions.

This is a truly cross-organisation role, working closely with the Digital, Data and Technology teams as well as Key User Group and external implementation partners.

You'll be highly experienced in either digital or technology product or project management as well as having strong interpersonal skills with the ability to influence and persuade as well as engender trust and respect.

You'll have a project management qualification such as Prince 2 or Agile Scrum and should be available at short notice.

You must be able to demonstrate Microsoft Dynamics implementation project experience and be available at short notice.

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  • Job Reference: 707327021-2
  • Date Posted: 8 September 2022
  • Recruiter: Morgan Law
  • Location: London
  • Remote Working: Some remote working possible
  • Salary: £55,000 to £70,000
  • Sector: I.T. & Communications
  • Job Type: Permanent