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Software Programmer (Service Now Developer)

Martinsburg, West Virginia
Job Type
3 Sep 2022

Seeking a ServiceNow (SNOW) Developer/.Net Developer for first shift, full time work at the VA's Network Security and Operations Center (NSOC) in Martinsburg, WV, working for Portal Services Application Development team



  • ServiceNow (SNOW) development using the Application Platform
  • Provide expertise on all technical questions related to development on of SNOW
  • Create and manage scripts and workflow.
  • Develops the technical solutions, implements them and performs the component integration tests
  • Understand the business needs and the needs to standardize processes, and build this into the design
  • Troubleshoot issues and conduct root cause analysis
  • Resolve escalated issues with a sense of urgency
  • Identify potential improvements to reduce the number of problems and enhance supportability.
  • Document code consistently throughout the development process by listing a description of the program, special instructions, and any changes made in database tables on procedural, modular and database level.
  • Establish methodologies (documentation, process and procedures) to be followed during project life cycle
  • Foster teamwork and collaboration across a global development team, project teams, and business and systems partners

 Required Skills:

  • At least three years of ServiceNow platform capabilities
  • Certification in ServiceNow Application Development
  • Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
  • Experience in JavaScript and Jelly scripting languages
  • Experience with Business Rules, Script Includes, UI Actions, and Scheduled Jobs
  • Experience with ServiceNow client and server-side Javascript and the ServiceNow APIs
  • Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
  • Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.
  • Experience presenting and conducting demo reviews with client stakeholders
  • Strong experience in C#  with .NET Framework 4.0 and above (Experience in multiple projects with capability to independently handle a project) a plus
  • Experience with OO design/development

Education/Certification Requirements:

  • Bachelor's degree with 0-2 years of additional relevant experience may be substituted for education


Clearance Requirements:


  • You do not need a current/active clearance to apply but must be able to pass a government security background investigation.
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  • Job Reference: 703329974-2
  • Date Posted: 3 September 2022
  • Recruiter: GovCIO
  • Location: Martinsburg, West Virginia
  • Salary: On Application
  • Sector: Science & Technology
  • Job Type: Permanent